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Privacy Policy

As a Medical Billing Company, Medrbs aims to be a conscientious contributor to the healthcare sector. We diligently safeguard the privacy and confidentiality of our clients and individuals whose healthcare data is included in the information we collect for billing purposes. Our commitment to privacy is integral to our company values, and we have implemented necessary measures to ensure its protection.

For clarity and to promote transparency on our end, we have prepared the following privacy policy to help you understand how our company handles your information and how your security is ensured.

  • When you visit our website, our server may collect personal information such as name, address, e-mail, telephone number and other details. When you are sharing your contact information with us, you are consenting to receive text messages or e-mails from the company.
  • We will use lawful and fair means to collect personal data only after you have given consent.
  • By no means, we will sell, trade or let any third party view the collected information, unless with your prior consent or to offer a service requested by you or if we are required by law to disclose it.
  • At Medrbs, we reserve the right to change and update the Privacy Policy at any time. However, our company will give notice of the changes or updates before making them effective. By no means, Medrbs will be liable to you for any damage caused by changes made to the Privacy Policy, if any.


HIPAA compliance

  • PHI (Personal Health Information) of an individual contained in the process of billing services from physicians, reviewing of reports and summaries of services will be protected as per the requirements of the HIPPA (Health Insurance Portability and Accountability Act).
  • Disclosure of PHI for medical billing purposes will be made in conjunction with the covered entities such as healthcare clearing houses that are guided by HIPAA regulations.
  • Personally identifiable health information can be used and disclosed by us for the purpose of treatment, payment and healthcare operations.
  • As a billing company, we will use PHI to obtain physician payment for services that we offer in conjunction with medical treatment.

Furthermore, in the occurrence of a legal issue, we retain the prerogative to disclose pertinent information to the involved parties. This may include instances such as subpoenas or fraud investigations. However, it’s crucial to understand that such actions are taken sparingly and only when deemed absolutely necessary by Medrbs. We prioritize the security and confidentiality of our clients and are committed to safeguarding your privacy at all times.